It’s not perfect, but It’s memorable

The resort's beautiful beach and dedicated staff made for unique moments despite areas needing improvement. Our room was clean, but dated, and the dining options became repetitive. The entertainment could be more engaging. Still, the sunsets from the lookout point were breathtaking, making our stay memorable in ways beyond expectations.

The food was delicious, and I especially loved that one chef went out of his way to get me some fresh mango when they ran out. On the downside, the check-in process took longer than expected, but overall, it was a fantastic getaway! 😊

great views but poor service

The garden views were stunning! ! The pool area was well-maintained and perfect for families to enjoy.

The check-in process was disorganized.

I appreciated the picturesque grounds, well-maintained gardens, and accessible pathways, making it easy for seniors to explore and enjoy the beautiful surroundings. The spacious common areas provided a relaxed atmosphere for socializing.

More shaded areas by the pool would be beneficial.

Would be happy to recommend for a budget stay

Comfortable room, friendly staff, the food at the different restaurants was nice, and I enjoyed the pool facilities near the Italian restaurant and the convenience of free Wi-Fi in public areas.

No negatives to report.

great access to nearby beaches and local attractions

I had a wonderful time exploring the area, as the beautiful Amber Cove Beach is just a short walk away and the well-kept grounds made my weekend strolls even more enjoyable. The staff were incredibly friendly, which made the stay even better.

I enjoyed the beach. it had soft sand that felt nice underfoot. The food at breakfast was good, especially the smoked salmon. Staff members, like the waiters, were friendly and helpful. However, my room in the older block felt dated with a musty smell. Hot water was missing in the bathroom sink, which was frustrating. Dining during peak times was challenging at times since the buffet often ran low on food. My experience with the entertainment staff was lacking. they didn't engage much. Overall, it was a mixed bag. The resort has potential, but improvements are needed in room upkeep and overall service delivery.

i had a lovely stay in puerto plata. this resort exceeded my expectations with its friendly staff and well-kept beach. the food variety kept me satisfied, and my room offered a nice view.

wifi was slow and unreliable

This place suits me perfectly. I enjoy the free wi-fi and parking, along with the helpful 24-hour reception. On my first stay, the staff assisted me with my luggage, which I appreciated. Friendly waiters like Neury made dining enjoyable. I'll definitely return!

join the fun and create memories at playabachata with friendly staff and activities galore!

Exceptional entertainment staff made every moment joyful!

I had an amazing time, especially enjoying the strong drinks at the bars and the delicious variety of buffet food every day, including fresh sushi night! Plus, the vibrant entertainment activities made every evening fun and engaging. However, the rooms were older than the photos suggested. I would definitely come back!